Returns & Exchanges
At Shapero Rare Books, we strive to ensure every acquisition meets your expectations for quality and authenticity. If you are not entirely satisfied with your purchase, we offer a 14-day return window for items in their original, pristine condition.
Return Process
- 1.Initiate Your Request
Contact our client services team within 14 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Carefully place the item in its original protective packaging and include all certificates of authenticity to ensure the item remains undamaged during transit.
- 3.Insured Shipping
Affix the provided return label and ship the package via a tracked and insured courier service to guarantee safe arrival at our gallery.
- 4.Inspection and Refund
Once our specialists have verified the item's condition, your refund will be processed to the original payment method within 5-7 business days.